Event Description
This course is accredited by Kementerian Kesihatan Malaysia (KKM) with 6 points.
Topic outlines :
*Introduction to customer service
*Understanding the customers of healthcare
*Essential skills for great customer service
*Characteristics of the healthcare providers
*Root causes of customer's dissatisfications
*Session for reflection and discussion
For registration form, click the following link
https://drive.google.com/file/d/1SaQ45MAcfX2olsfKfGoLedba5AS/view?usp=sharing
Location
Sahara Healthcare Resource, 5-G-23A, Persiaran Mahsuri Promenade, Bandar Bayan Baru, 11900 Bayan Lepas
